BMW Forum

overheating

Anonymous — Sun, 06 May 2007 00:57:44 GMT

I have a 1995 318is and lately it has quickly been moving over to the red light(overheating) point. There is anti-freeze in the radiator and I had a fresh oil change. I was jusy wondering what the problem may be?

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BMW,BENZ diagnostic tool with cheap price

cathy123 — Sat, 12 Sep 2009 11:09:17 GMT

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BMW / MB / Opel / Nissan Scanner at www.obdcartool.com

www.obdcartool.com — Wed, 05 Aug 2009 07:41:21 GMT

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Mercedes Benz Carsoft 7.4

MCU controlled Interface for Mercedes Benz Carsoft 7.4 which is compatible with the original interface.

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Mileage correction for BMW CAS / MB EZS / DASHBOARDS / MODULES / with 912 / 9s12 / 9s12x MCU, in circuit programming ( no need removing mcu ), can read / edit / write eeprom of MCU, mileage calculation integrated in soft.

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OP-COM ( V2008 )

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Worst Customer Service -- Brecht BMW

rocky3883 — Tue, 20 May 2008 21:59:07 GMT

I took my car to Brecht BMW (closest dealership to my house). I was met by Mike (Sales Associate). He refused to take the car back. He wouldn't give me a reason other than I didn't buy the car from them. I continued to push telling them that I was told by the lender used by Brecht and the dealer I did purchase my car with, that I was doing everything I was told to do by the lender. I was told that I could take it anywhere / anytime and that if I didn't turn it in that day I would be fined. I was told that the process was simple and that I could wait until the last day no problem (I checked with the lender on two seperate ocassions before I turned it in). I also explained to Mike that I lived and worked 45 miles away. The only reason I waited until the last day was because I was trying to sell the car since and had a buyer looking at it that afternoon. I had put $6k down and the blue book was higher then the buyout amount. I was hoping to re-coup some of my down payment. Mike still refused to help me.

All the dealers first question, is always were did you buy the car? That is how they determine what level of treatment you are going to receive. I continued to question why they wouldn't sign the mileage verification form, since I knew it was something they could do. I tried to explain to them all the problems I had in the past, hoping this would make them realize they could provide some good customer care (for BMW as a whole since they do represent the BMW name) and retain me as a customer. Mike (Sales Manager) then came out -- he said my sales associate has already told you we are not taking the car back, leave or I will call the police. I then said, I couldn't believe he was not willing to help me. I said that when I owned my VW in college, they seemed more concerned with treating their customers well then he did. He said, "I should go back to VW because I don't deserve to own a BMW." I asked his name and he THREW his card at me. His threats scared my children. We all left in tears.

The next day my brother and his business partner came to retrieve the car. They again were met with hostility and lack of customer care this time by the GM (it is apparent that poor customer service comes from the top down). If the GM doesn't care about his customers then why would the sales staff? My brother picked up the car, drove it across the street to the Mercedes dealership and they took it, no questions asked. The whole turn in process at Mercedes took literally 3 minutes. Why could Mercedes take back a BMW lease while BMW couldn't/wouldn't??? This doesn't make sense.

During this whole situation, no one at Brecht has ever apologized for treating me so poorly and still to this day no one has given me any reason why the car was not accepted. Brecht even lists "Authorized Lease Turn in Facility" on the front page of their website.

I will say though, my husband has been in contact (for his BMW) with the financial group & has talked to a financial manager there that has apologized and gone out of his way to help us out! He said we should have never been treated like that and he is embarassed any dealer would treat a customer that way -- no matter what the circumstances.

I know all dealers are not bad; but Brecht has an attitude that we as customers are lucky to own a BMW versus they are lucky to have us as customers.

bmw new models?

millerdave36 — Tue, 25 Nov 2008 10:19:00 GMT

any updates of new BMW models before the year ends?

1999 bmw z3

Anonymous — Sun, 13 May 2007 04:04:06 GMT

does anyone know if this model has tilt steering? if so where is it located?

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Overheating

Anonymous — Sat, 07 Apr 2007 03:39:43 GMT

I recently had the water cooled altenator replaced on my 2001 540i. The day after the repair, the "check coolant level"warning comes on. I immediately check my coolant level and make sure it's correct. For the next week the warning continues to randomly come on with no apparent overheating of the engine. Eventually, the coolant temp gauge shows heating past the norm. I continue to drive it sparingly on short trips to work and back, with slight overheating. The gauge has now went from intermittent inconsistencies, back and forth, to past the redline immediately when you start it cold. What is the problem? Thermostat? Air pockets? Blockage? I've heard all of these possibilities from local, FORMER BMW owners.

PLEASE HELP! WITH ANY ADVICE!

Frustrated new owner of BMW,

Thanks,

Darrell

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cooling system

Anonymous — Thu, 19 Apr 2007 02:34:58 GMT

i have a 1999 328i and i have oil in the system ?

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1996 328i bmw airbag light

Anonymous — Sat, 31 Mar 2007 13:10:35 GMT

my 1996 328i bmw airbag light came on when i was adjusting the passenger seat and i had someone reset the dash light and it stayed off for about 6 hours and now its back on again

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oil and coolant lights

Anonymous — Thu, 22 Mar 2007 00:14:31 GMT

I had the 90000 mile service by the dealer and at that time I also had the cyclone valve replaced. Then,3000 miles later the oil light went on and I needed a quart of oil. Occassionally when I slow for lights I smell a faint burning oil smell but there is no drippings under the car and there is no smoke coming out. About 2000 miles later, the coolant light comes on occassionally but, does not stay on. When the engine was cool, I checked the fluid level and the needle was in line with the opening (no fluid needed). Any thoughts??

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