Bill Gaddis Chrysler Dodge

Tue, 28 Apr 2009 10:02:14 GMT

My daughter attends Ball State in Muncie and her Dodge Durango failed to start. I contacted Gaddis and they arranged to have the vehicle towed in. The computer readout indicated a faulty distributor chip and one was ordered and installed. They were suspicious, however, that something else might be wrong. They kept the car an extra day and repeatedly started in throughout the day. Finally, the car would not start and it was then discovered that the starter had a flat spot on it. It was replaced and the car was picked up.Without their diligence, my daughter could have been stuck somewhere between Muncie and Lafayette if the starter problem had not been suspected. Thanks to Gaddis Dodge for going above and beyond! Also, thanks to Dennis Wilson who kept in contact with me during the entire process. Good communication and Good people!